Entire Game Down

Incident Report for Monkey Park

Postmortem

On 8/5/2025, Update 60.5.48 Released, But KeeganVR Forgot To Disable A Unity Only Function, This Caused Players To Not Be Able To Authenticate And Login, He Didn’t Realize Till Hours Later, Instantly When He Realized He Locked The Game Down, Then He Quickly Put Out A Fix At 8/6/2025 12:30 AM

Posted Aug 05, 2025 - 23:31 CST

Resolved

Update Is Out To Hopefully Fix The Issue

Posted Aug 05, 2025 - 23:27 CST

Identified

We found that a unity editor only toggle is on in the build, update is coming ASAP

Posted Aug 05, 2025 - 22:23 CST

This incident affected: Epic Online Services (EOS), Multiplayer, Voice, and Game.